How the tiers work
Entry tiers
Where everyone starts. The benefits are modest — a better cashback share, occasional free spins — but the climb out of them is quick, because early tiers are close together.
Middle tiers
The band most active players settle in. Withdrawal terms improve, reload offers arrive more often, and the reward ladder starts listing real items rather than credits.
Upper tiers
Reached by sustained play over a long period. Personal account handling, the best terms on the platform, and a prize ladder that has run to phones, televisions and, at the very top, a car.
What earns points, and what does not
Points come from stakes, not from deposits and not from wins. Money that sits in the balance earns nothing; money that is played earns at a rate that depends on the section. Slots typically earn fastest, table games and live tables more slowly, because the margin on them is thinner.
That means the programme rewards regularity rather than size. A player who plays modestly several times a week climbs past one who deposits heavily once and stops.
The prize ladder is the part people talk about. It is genuinely physical at the top — the brand has listed phones, tablets, televisions and a car against its highest levels — and the level images sit on the platform against each rung.
Loyalty questions
Tap a question to open the answer.
Do I need to sign up for the programme?
No. It is attached to the account from the first stake and runs on its own.
Do points expire?
Programmes of this kind normally recalculate tiers over a rolling period, so sustained inactivity lowers a tier. The current thresholds are shown in the account on the platform.
Does a bonus stake earn points?
Play funded by bonus money is usually excluded or reduced. The account page shows what has counted.
Check your tier
The ladder and your current position are in the account.